Summary
As a Customer Support Intern, you will assist the customer support team in providing exceptional service to our customers. This entry-level position is designed to provide valuable hands-on experience in a customer-centric environment. You will gain insight into the workings of a customer support team and contribute to ensuring customer satisfaction.
Job Responsibilities
- Respond to customer inquiries through various communication channels.
- Customer account management including customer records, contact details, interactions, and issue resolutions.
- Develop a deep understanding of our products and services.
- Collect customer feedback regarding their experience, suggestions, or complaints.
- Prepare reports, summaries, or documentation on customer support activities, including common inquiries, trends, and feedback.
- Work closely with other members of the customer support team.
Job Requirements
- Currently pursuing a degree in business, communications, or a related field (or recently graduated).
- Strong verbal and written communication skills.
- Excellent interpersonal skills and a customer-centric mindset.
- Ability to remain calm and professional when dealing with challenging customer situations.
- Basic computer skills and proficiency with customer support software or tools.
- Ability to learn quickly and adapt to a fast-paced environment.
Description
WORKING DAYS
- Weekly: 5 days.
- Weekend: Friday and Saturday.
WORKING HOURS
- 10 AM – 6 PM
Salary Range: Negotiable
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Please Add your work portfolio link to your CV
How to apply:
- Visit Mirailit Jobs
- Fill up the form and click submit
Additional Requirements
BONUS POINTS FOR FAMILIARITY WITH
- SEO
EDUCATION:
Bachelor’s degree in any subject from any reputed University or
equivalent practical experience.
Bachelor’s degree in any subject from any reputed University or
equivalent practical experience.